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Quarantine and Biosecurity Clearance in Brisbane

Some imports need more than customs clearance. We help you work out which biosecurity conditions may apply to your goods and packaging, and prepare the paperwork biosecurity officers will expect.

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Why Biosecurity Is a Separate Step

Customs looks at duty, GST and border controls. Biosecurity is assessed by the Department of Agriculture, Fisheries and Forestry, which sets import conditions to keep pests and diseases out of Australia. A shipment can satisfy one and still be held by the other.

It is not only food and plant products. Timber crates, pallets, used machinery, vehicles and goods carrying soil or seeds can all attract attention. Conditions are published in the department's BICON system and vary by commodity and origin.

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How We Help You Prepare

We look at what the goods are, how they are packed and where they come from, then check the published conditions with you. If a permit, treatment certificate or declaration is likely to be needed, we flag it before the goods ship.

The department decides whether goods need inspection, treatment, export or destruction, and we cannot guarantee an outcome. When an inspection or treatment is directed, we help you understand the requirement and coordinate the next steps.

What to Have Ready

A specific description of the goods, including materials and any processing

Packaging details, especially timber, straw or used containers

Any import permit, treatment certificate or manufacturer declaration you already hold

Country of origin and the port the goods are shipped from

How It Works

Describe the Goods

Tell us what is arriving and how it is packed.

Check the Conditions

We review the likely requirements and list the documents needed.

Clearance Support

We present the paperwork and help you respond to any direction given.

Frequently Asked Questions

Will my goods be inspected?

We cannot say in advance. Some goods are inspected as a condition of import, and others are selected based on risk. Complete, accurate documents help the assessment but do not rule out an inspection.

What if the department orders treatment?

Treatment, such as fumigation, is carried out by an approved provider and adds cost and time. We explain what has been directed and help coordinate it, but the requirement itself cannot be negotiated through us.

Do I need a permit before ordering?

For some goods, yes, and permits can take time to obtain. Check before you commit to a supplier. Send us a product description and we can help you work through the published conditions.

Not Sure What Biosecurity Applies?

Send a description of the goods and packaging. We will help you check the conditions before the shipment leaves.

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